Course
Aims
The
purpose of this course is to provide participants with the skills and
confidence to communicate more effectively with clients and co-workers
who speak English as a second language.
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Programme
Outline
Introductions
Personal
experiences of using other languages
Identifying
what we may misinterpret and why
Identifying
which aspects of what we write or say can cause difficulties
Practise
in adjusting messages (oral and written) to make them clearer
Review
and close
Practical
work will ideally be based on actual examples provided by the client.
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